Ordering Book

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Contents

  1. Etiquette
  2. Defining Protocol and Business Etiquette
  3. Teamwork
  4. Serving Together, Winning Together
  5. Servants: Volunteers on Your Team
  6. How to Handle Difficult People
  7. The Importance of You!
  8. Meet, Greet and Seat
  9.  General Etiquette
  10.  Security Team
  11.  Greeters’ Team
  12.  Ushers’ Team
  13.  Parking Lot Attendants
  14.  Meeting and Greeting the World

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